Clientes Incógnito® is a consulting firm specialized in quality of service. We come with great experience- over 18 years and over 300 businesses-. Since 1995 we have helped improve the accounts of our customers with the improvement of sales in their businesses. We give 100% personalized counseling and live each of the projects in an intense and passionate way.
Excellent customer experience is an essential element in order to be a successful company. The audits, training and 100% personalized advising are tools to achieve real and tangible improvements in customer service.
We focus on increasing the sales of your business.
1. We eliminate customer loss.
2. We get the most satisfied customers.
3. We increase sales and loyalty of your current customers.
4. We change the old work habits of your staff
The auditors are normal customers that have been thoroughly trained in our methods -proven over 18 years- to objectively, reliably and independently express the reality of your business in their reports.